Business Help for Auto Repair Shop Owners

Who Dr. Paul Helps: Auto Repair Shops

Bays Full. Phone Ringing. And You’re Still on the Counter.

Your shop is busy. The work is good. Customers come back. But every approval, every parts call, and every “is my car ready?” runs through you. The more cars you see, the less you get to run the shop.

Dr. Paul Borosky, Business Consultant, helps auto repair shop owners organize, plan, and grow the business side with Dr. Paul’s Organize-Plan-Grow™ Strategy. On site or via Zoom. He travels.

Call or Text Dr. Paul: (321) 948-9588

The first call is free and takes 15 minutes. Dr. Paul answers personally.

Picture This

Sound Like Your Week?

It’s 4:45 p.m. Three customers want updates. A tech is waiting on approval for a brake job. A part came in wrong. The phone rings again while you’re writing up a ticket. At close, the techs clocked more hours than the shop billed, and you can’t say where the gap went.

That’s not a bad shop. That’s a shop that grew faster than its systems.

The Real Challenges

Where the Business Side Breaks Down

It’s rarely one big problem. It’s a stack of small ones nobody has time to sort out.

Techs clock more hours than the shop bills
Parts priced on gut feel
Comebacks eating the profit
You are the service writer
Declined work never gets a follow-up
Cars sitting in bays waiting on approvals
Busy every day, cash still tight
Good techs are hard to find and keep
No numbers to steer by

Organize-Plan-Grow for Auto Repair Shops

How Dr. Paul Works Through It With You

Same system, applied to your trade. Every business is different, so the details come from yours.

1Organize

See how the shop really runs

Track what’s actually happening before changing anything.

  • Billed hours vs. clocked hours, by tech
  • Car count, average repair order, and comebacks
  • Where approvals and parts stall the work

2Plan

Build the shop’s system

Choose the solutions with your techs and front counter.

  • A labor rate and parts pricing that make money
  • A workflow from drop-off to pickup
  • Clear roles, including who writes service

3Grow

Put it to work

Run it, measure it, and build on what works.

  • A short weekly numbers review
  • Follow-up on declined work
  • When to hire, add a bay, or add a location

What Changes

What a Solid Foundation Looks Like

  • You get off the counter and run the shop
  • Techs bill the hours they work
  • Every job is priced to make money
  • Declined work comes back as booked work
  • You know your numbers: car count, average repair order, efficiency, and gross profit
  • The shop runs without you answering every call

How Dr. Paul Helps

Start Small. Go as Far as You Need.

No two shops run the same. Dr. Paul builds the help around yours.

Start here

Start With the Book

Stressed Out, Burned Out, Tapped Out lays out the whole system. Take the self-check and see which fire to fight first.

Free

Free 15-Minute Call

Tell Dr. Paul what’s going on. He’ll tell you straight where he’d start.

Your business, your way

Tailored Help

On-site consulting, regular working sessions on site or via Zoom, one project solved start to finish, or ongoing fractional CFO and COO work.

See all of Dr. Paul’s services →

Adding a Bay or a Second Location?

Need a business plan or financial projections for a loan or a second shop? Dr. Paul writes those at Quality Business Plan.

Business Plan Writing at QBP →

FAQ

Common Questions From Auto Repair Shops Owners

What numbers should an auto repair shop track?

Start with car count, average repair order, billed hours vs. clocked hours per tech, gross profit on parts and labor, and comebacks. Dr. Paul helps you set up a simple weekly review of the ones that matter for your shop.

Can Dr. Paul work in my shop?

Yes. Dr. Paul works on site, in your shop, next to you and your team. He travels. Zoom fills in when it fits.

I can’t get off the counter. Where do I start?

With one fire. Usually it’s the questions and approvals that only you handle. Organize-Plan-Grow sorts which ones your team can own, and puts it on paper.

Do you work with small shops?

Yes. From a one-bay shop to a multi-location operation. The system scales with the shop.

Ready to organize, plan, and grow?

Tell Dr. Paul what’s going on. He’ll tell you where he’d start.

Call or Text (321) 948-9588
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